• Orders and shipping

    As soon as you have placed an order you will receive an order confirmation by e-mail.

    Kindly note that all orders are subject to payment clearance and stock availability. In order to minimize waste we produce small quantities, which may impact shipping time. If you want to make sure to get an item fast please feel free to contact us at info@montysmates.com.

  • Returns and exchanges

    We really hope that you love your items from Montys mates as much as we do. But if for some reason, you would like to make a return, please read the following before you proceed:

    You the have right to return or exchange your product, regardless of your reason, within 14 days from receiving the product.

    The returned items must be unused with the tags on and intact within the original packaging to be eligible for return.

    If you wish to return an item please contact us at info@montysmates.com. We will issue a refund as soon as we have received and processed your return.

    Let’s try to preserve our lovely environment and avoid returning items. We will do our absolute best to help you find the products you love and in the right size.

    If you have any questions regarding returns and exchanges, please contact us at info@montysmates.com.

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